WHAT IS 2-1-1?


Vision Statement

2-1-1 Oklahoma will enhance access to community services by being Excellent, Efficient, Everywhere....Everyday.


Mission Statement

Advance 2-1-1 Oklahoma as a sustainable, easy-access system for information and referral to community services for those who need help and those who provide help.


Core Values

Core Values are defined as qualities that represent an organization's highest priorities. 2-1-1 Oklahoma has identified core values and value statements to establish priorities that impact every aspect of our organization. 2-1-1 Oklahoma strives to achieve success for each of the following:

  • Excellent.
    2-1-1 Oklahoma will provide a high quality, easy-access system to the public that is driven by national accreditation standards.
  • Efficient.
    2-1-1 Oklahoma services will continue to build on existing infrastructure and reflect a diversity of public-private partnerships. 2-1-1 Oklahoma services will be delivered as locally as possible and reduce duplication of information and referral efforts.
  • Everywhere.
    2-1-1 Oklahoma will strive to help 100% of the population no matter where they live or what type of telecommunications device they use. Information on every relevant community services program in Oklahoma will be available online and through calling 2-1-1.
  • Everyday.
    2-1-1 Oklahoma will be available 24/7 whenever people need to call – during and after disasters and all those other moments of vulnerability. Calls will be answered by professionals equipped with up-to-date information.


Impact of 2-1-1 Oklahoma
2-1-1 Oklahoma will enable everyone to get help or provide help. 2-1-1 Oklahoma offers information and referral across the spectrum of human need, including but not limited to rental assistance, food pantries, affordable housing, health resources, child care, after-school programs, caregiver support, financial programs, literacy, and job programs.